Policies

Shipping Policy

Due to the made-to-order nature of most of our items, you can expect your order to ship 5-7 days max from time of purchase. Please allow for extra handling time around any major holidays. If you have not received a shipping notification email after 10 business days, or if your order has not arrived within 10 business days of shipment, please contact me at steph@silvercryptid.com

Cancellations and Returns

We are not able to accommodate cancellations at this time. We do, however, happily accept returns within 10 business days from delivery. Refunds will be issued within 5 business days of us receiving your return. You are responsible for return shipping costs. Please email steph@silvercryptid.com with any return requests.